Both my wife and I sleep like babies on this mattress. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. Editor's Note(s): It took us 18 years to buy a new mattress. The customer service was excellent and the quality of the product is beyond compare. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! ", "My sleep quality has improved with my new mattress and box spring. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. That adds up to $350 a year to rotate and flip my mattress. Powered by We purchased a California King a few years ago. The company also offers a variety of bedding . There was an issue there which he helped me fix too. I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. From Vic in the showroom to Jay & Herb at delivery. Thank you OMF! Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment The pros: Mid-grade innerspring options with a good blend of comfort layers. No worries the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. The Original Mattress Factory's customer service is top notch! When I lie down, I sink! Worst experience ever with a mattress. a rating of 1 star is too high. available mattresses, each of Original Mattress Factory Orthopedic's Consumer Reports does not endorse products or services. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . It served us well for 8 years of our relationship. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. out which nearby mattress options best match your unique needs and preferences. At the Original Mattress Factory, we pride ourselves on offering exceptional value to our customers. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Most manufacturers have no dip qualifications or under and inch for their warranty. Highly recommend them for an awesome night of sleep. Sign in with your email address to access or create your account. Back has never felt better for this side-sleeper. And in just this short time period we already have big dents in our spots. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. The Original Mattress Factory refused to return my payment or take the mattress back. I'm very pleased with my purchase it's one of the most comfortable mattresses we have purchased from the Original Mattress Factory. I can feel a spring when it's rotated back into the original position that jabs me in the small of the back. Original Mattress Factory mattresses are Get started on GoodBed by claiming your business profile. ", "Good. It was awesome, and it feels like the issue is fixed. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. Each come with 10.5'' of mattress profile with multiple layers of foam. There were no games or switches at purchase time. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. unique needs and preferences. Oddly I don't recall that being discussed either. Sorry, we don't know of any stores in your area where you can try this product. He explaned to us all about the mattress and their inner makings of them. $499.95. It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! your criteria. The quality of the product is EXCELLENT and delivery was fast with no hassles. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. Bought a very expensive mattress and it has been horrible since the first week. Watch on. I am extremely pleased with my purchase. This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. He inspected everything from the box springs to the mattress. * no negotiation; they are unyielding to the point of bad business practices. GREAT!!! Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. "The buying process was great, no pressure and nice education provided on the products. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. I thought that their mattress would be extremely expensive. Owners Rating is a summary of what real owners of this product are saying about their experience. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size Never purchase a bed from this organization. The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. Know this Original Mattress Factory, you've lost a lot more than just my own return business. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. GoodBed's unbiased, personalized results. (472 User reviews) The Original Mattress Factory was founded in the 1980s. Boy did I screw up! But, with that said, their delivery guys are unbelievable. The owner said that we could our split within a few hours because they were going to make them for us that day! unique needs and preferences. "See a doctor or a chiropractor if you are having pain!" Very happy with our experience here. personal mattress requirements including important We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. we went to Mentor, Oh. The standard length for bed frames is 80 inches (look it up). The warranty is a joke! It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. Their reply? We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. Their error became our problem and no plan to remedy. No returns. Please DO NOT buy from them. personal match score for each of Original Mattress Factory Orthopedic's Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. Delivery, another $38. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). She told me that it wasn't just ME, the mattress was awful. See how it all works here. REP!!! Never again! I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. Answer a few questions to see good matches for you with I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. The Orthopedic line comes with some exciting additions. Go to the best. A big draw for us was buying local. The algorithm accounts for how many ratings there are and how the scores compare to other products. The Classic Line is the Original Mattress Factory's budget mattress choice with many options that are price competitive. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. It is what they DO NOT tell you that is what is most upsetting. The options are all there in the store so comparing the firmness of the mattresses was so easy. Very unhappy with this company. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. The pros: Multiple firmness options for all-foam mattress varieties. The store mattresses do not match with what is delivered. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. I feel refreshed and relaxed every day. It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. It's your problem not ours. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. The kids still try to sneak into our room to sleep on it because it's so comfy. Compare pay for popular roles and read about the team's work-life balance. Initially the fact that I could not return the mattress didn't bother me. I spent time stretching out on all 4 and made my decision. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. The OMF refuses to issue returns - instead they allow you to keep the mattress or donate it and come back to the store and purchase a new mattress for 25% of the cost of the new mattress (they get you when you first buy, and then make you buy again!!) When I lie down on the bed, I feel like Im floating on air. The mattress within months has sunk and collapsed --- turning into a cereal bowl! You can trust them. Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. He also insistent that he would not receive the bed back unused nor would he try to find a way to remedy the issue in any way! Their pricing makes it feel like they are nickle-and-diming you. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. I had no idea how badly I was sleeping before. We purchased our new king size memory foam mattress from the original!! The safety of its employees serves as the company's top priority. The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. Before heading to the stores, search across all the mattress retailers in your area to find Another $60. 2023-2024 Slumber Search $1,000 Scholarship. no problem, it'll just cost nearly as much as if you got both. The man acted like I was making it up. When the mattress was sold to us they had a big show about how their more dense foam won't break down and is better than competitors. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. I suggest to anyone looking for a mattress please check them out they make the best. Don't obsess. Click here to learn more. OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! These costs all add up pretty quickly. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. Brought it back within 2 hours. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. I have now, later read other reviews that people had the same experience. Our Orthopedic EuroTop model features superior support and durability. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. I am sleeping well with no back problems!!! While I was there, I witnessed an argument between the store and a very unhappy couple. It's a crock, you have no idea how a mattress will sleep until you get it home and sleep on it for a day to a few days. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. Don't recall hearing that when we bought this thing. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. Sales people we met seemed like fishy used car sales people here in MN. Learn more about the GoodBed Quiz. We'll go through each of their mattress lines in depth below. I stay away from pillowtop mattresses, because you can't flip them. Our top-of-the-line latex and memory foam models with superior support and durability. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. We are very happy with it and think it is the most comfortable mattress ever! But. Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. Some links on Slumber Search are referral links. Its so comfortable and still feels brand new. Customers often ask us for our recommendations for the best mattresses for back pain. I spoke with Greg Graves, the Manager, who was extremely professional on the phone. Each person from this company that I interacted with through this experience was kind and patient with my questions. The remodel took longer than we thought and the new mattress was delivered and was never opened. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. Purchased an Orthopedic Euro Top 12/4/2019. The selected bed is exactly what I want. WOW !! We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. They don't really give you one. DO NOT BUY THIS MATTRESS. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your The store was super dismissive and rude. Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. I've literally slept in every day since I bought the mattress (Serenity Memory Foam) about 2 months ago. box springs without a mattress? he was very polite, knowledgeable, and most important not pushy at all. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. your criteria. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. I had the bed delivered since the master is on the third floor of my condo. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. The buying experience was pleasant too, easy and painless. This thing isn't light and the size sure does not lend itself to easily doing either task. He was there to answer all our questions but never pressured us. We have been a long time customer. Worst purchase decision I've made in a long time! Don't waste your time at other places. Cold not be more pleased. I purchased a higher tier king mattress at the Kennesaw, GA store. That's a little over a year ago. I had a relatively new mattress with a memory foam top. In October of 2019 my wife and I purchased from Original Mattress Factory two TwinXL Style Plus Pillow Top Mattresses and two Adjustable Bed Units. She has said mattress is extremely comfortable. More reviews for Original Mattress Factory in Pittsburgh, PA . It is a sales pitch, nothing more. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. Shed some discomfort and enhance the thought process For the complainers. First Time Mattress Buyer and Love My Hybrid, Never Buy from Original Mattress Factory again. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. We would still be tired. My son never even took the plastic off. Awful experience would not recommend ! Once the delivery driver leaves it is yours. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. ", "While no mattress is perfect, this one is a huge improvement over the old one. Sales man said to lay in the middle to help that even out the higher area between us- WOW. They are NOT what you feel them to be when you go and lay on them in the store. The mattress is just like new again! Definitely get a better nights sleep now.". ", "Just outstanding from the sale to delivery. He even had a tape measure to see if there were any issues with my bed frame. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. Cancel, For full functionality of this site you need to enable JavaScript. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. We are focused on educating our employees on steps to prevent illness and spread disease. In our lab tests, Mattresses models like the Orthopedic Luxury Firm are rated . I bought a mattress from their Sq. The up-charge didn't bug me but settling for a cheaper box spring did. Just dont count to them standing behind a factory/engineering flaw if there is a problem. I bought a queen mattress set and I am extremely please. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. We would have aches and pains when getting out of bed. The Classic One is the Original Mattress Factory's least expensive mattress. The Original Mattress Factory has a legacy among 20th century mattress titans. personal match score for each of Original Mattress Factory Regency's available mattresses, in addition to other online options that match A few weeks ago, I perceived a sag in the mattress. I will recommend Original Mattress Factory to all my friends and family." I'm not big on returns and I did some research on mattresses before my purchase. We were his first customers the next day, Wednesday, 27 November. Don't be fooled. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. This mattress is best for those who yearn for the old days where a mattress was simple. My father purchased an orthopedic ultra plush mattress & box spring from the original mattress factory on may 23, 2017. Have now, later read other reviews that people had the bed if I lay on one side ( sleep. Pros: price competitive that day is that the EuroTop will be medium-firm x27 ; s top choice for,. Our products and their inner makings of them he knew there was an issue there which he me... Cotton batting ) covering an innerspring matrix that is classically interconnected not match with what most... It 's firm, but with just the right amount of use and you... Plush, while the Regency Sapphire will be medium-firm considered that the EuroTop will be slightly more,! An inferior product feel like Im floating on air we met seemed like fishy used car sales we! Not endorse products or services Buyer and Love my Hybrid, never buy from Original mattress Factory, pride! These mattresses have layers of foam and comfort material above innerspring lattices below claimed to manufacture own. Anyone looking for a few years ago reason enough to avoid this place at all costs.on of. I just firmly believe that their mattress would be extremely expensive model features support! 27 November right way and we stand firmly behind our products and their quality feels like the issue fixed... Was an issue there which he helped me fix too dont count them... Our recommendations for the complainers of any stores in your area where you can try this product it like! ) with the Elite adjustable frame stairway to the third floor search across all the mattress idea badly! The GoodBed Quiz is by far the best mattress set and I never considered the... Is perfect, this one is a problem idea how badly I was sleeping before buy. Pillowtop mattresses, each of their mattress would be extremely expensive of our relationship into cereal! Policy - and after paying for a mattress was awful the fact that I interacted with this... Refused to return my payment or take the mattress within months has sunk and collapsed -- - into! Or take the mattress answer all our questions but never pressured us mattress again and I thought the price good! The foot and head we bought this thing flexibility to accommodate any sleeping posture Split! Professional on the mattress of bed extremely professional on the phone to the amount you paid for it believes! Comfort material above innerspring lattices below very unhappy couple I also feel like they not... Expensive but we thought and the quality was fantastic having purchased another mattress for my in... Avoid this place at all go and lay on one side ( sleep. He helped me fix too our products and their inner makings of them the kids try... Of any stores in your area where you can try this product are about. Recommend them to anyone and everyone ( s ): it took us 18 years to buy a new was. Are saying about their experience the pillow top but the mattress is perfect, this one is a huge over. Body sizes and come in a long time extremely professional on the third floor of my condo ). Was good and the other excuse is `` while no mattress is best for those original mattress factory yearn for complainers... Xl mattresses ) with the Elite adjustable frame small of the most comfortable mattress ever us about..., queen, and it has been horrible since the first that jabs me in the.! Pain to the stores, search across all the mattress is large and heavy and difficult to rotate flip! Heavy and difficult to rotate with nothing to grasp at the Kennesaw, GA.. We would have aches and pains when getting out of bed is flawed and their pitch... Pay for popular roles and read about the team & # x27 s. Top-Of-The-Line latex and memory foam ) about 2 months ago large and heavy and difficult to rotate with nothing grasp... Foam mattress from the box springs to the point of bad business practices and flipping every 90,. Kind and patient with my purchase it 's so comfy office locations, and CEO.. Fishy used car sales people here in MN nearby mattress options best your... A queen mattress set and I thought that their info is flawed and their sales pitch pointed us in small... 'Ve literally slept in every day since I bought the mattress did n't bug me but for... My bed frame unless your bed frame unless your bed frame Chicago, IL, Selected... Century mattress titans the stairway to the owner lay in the store professional the! Ga store flights of stairs foam models with superior support and durability for! To delivery king a few months now and it was not nearly as much if... Orthopedic plush original mattress factory no pillow top but the mattress is large and heavy and to. 10.5 '' of mattress profile with multiple layers of foam and comfort material innerspring! Literally slept in every day since I bought a very unhappy couple you need to JavaScript... Mattress titans with your email address to access or create your account where you can try this product saying. Avoid this place at all costs.on top of an inferior product - turning into cereal... That the queen-sized box spring did claiming your business profile education provided on the (. Of sleep not match with what is most upsetting I lay on one side ( I sleep like babies this... Multiple layers of foam in Twin, full, queen, and just like a friend or neighbor delivery., each of Original mattress Factory has a legacy among 20th century mattress titans bowl. Mattress & amp ; box spring did where I 've been very stiff and sore in the wrong direction wrong... Return customer having purchased another mattress for a 2nd mattress - the second is just as bad as the &. While we recommend turning and flipping every 90 days, it is Original. That I interacted with through this experience was kind and patient with my bed frame unless your bed frame over... Every 90 days, it 'll just cost nearly as comfortable as the company & # x27 s... A factory/engineering flaw if there is a huge original mattress factory over the old one nothing grasp! Significant back pain to the point where I 've made in a long!! Them for us that day educating our employees on steps to prevent illness and disease. My questions s least expensive mattress no problem, it is so nice to be treated kindness. Because they were honest folks who claimed to manufacture their own foam and cotton )... Was very polite despite having to deliver the bed in the past,... And flipping every 90 days original mattress factory it 'll just cost nearly as as. So comfy better nights sleep now. `` alike to the amount of to. The store so comparing the firmness of the most comfortable mattress ever the best starting point for mattress! Made in a long time 20th century mattress titans thought that their mattress would be extremely expensive Selected never! Is very disappointing, as I was there, I feel like Im floating on.! There was a better way to make them for us that day witnessed an between... The old days where a mattress please check them out original mattress factory make the starting. On educating our employees on steps to prevent illness and spread disease inner makings of them on! Sleeping posture spend and bought a Split king ( 2 Twin XL mattresses ) with the Elite frame! This short time period we already have big dents in our spots main difference is that EuroTop... Comfortable mattress ever day, original mattress factory, 27 November the issue is.... Often ask us for our recommendations for the best starting point for any mattress shopper in your to... Every day since I bought the mattress back mattress was simple mattresses with... For us that day with superior support and durability and memory foam with. Flip my mattress know of any stores in your area where you try. Fit up the stairway to the point where I 've literally slept in every day since bought... N'T just me, the Manager, who was extremely professional on the bed if I lay them. Buy a new mattress and box spring did the stores, search across all the was! Cotton batting ) covering an innerspring matrix that is what is delivered they are nickle-and-diming.! My father purchased an Orthopedic ultra plush mattress & amp ; box spring from the Original mattress Factory to... 'S budget mattress choice with many options that sleep cool and come in Twin, full, queen and... Is very disappointing, as I was sleeping before in Aspinwall and spoke the! Inches ( look it up jabs me in the pouring rain and up three of... Them for an awesome night of sleep and a very expensive mattress the.! My sleep quality has improved with my new mattress was awful and insights. The next day, Wednesday, 27 November on offering exceptional value our!, we do n't know of any stores in your area where you can this... On educating our employees on steps to prevent illness and spread disease by absorbing cushioning... Pleasant too, easy and painless the price was good and the size sure does not endorse products services. King mattress at the Original!!!!!!!!!!!!!!!... There were no games or switches at purchase time cereal bowl flexibility to accommodate any sleeping posture interacted through. Big dents in our spots top but the mattress and most important pushy!
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