If the zipper is broken, you can replace it with a new one. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Your browser's Javascript functionality is turned off. The quality of the products produced by Samsonite is high, as is its dependability. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. We guarantee your satisfaction by offering free returns. City *. You should consider all the key factors before making a decision. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Enter the required information about your Samsonite suitcase, including the model number and serial number. So, does samsonite luggage have a lifetime warranty? . of amount of the new product or if similar product is not available. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Copyright 2023 Samsonite IP Holdings S.r.l. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. ext 237 (French Calls) Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. All rights reserved. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. United States: 1-800-262-8282 This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. If you have a warranty claim, you must bring the product to a certified dealer. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Are Authentic Coach Bags Made In The Philippines? Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Refer to the Warranty information included in your case to determine the length of time WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Inspect your Product immediately after handling by anyone other than you. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Heres a quick guide on how to repair luggage wheels. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. You can still get this service for up to 20 years after purchasing your product. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Mexico: (01800) 904 89 00. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. To register your product and post your purchase receipt to a future reference, go to their product registration page. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This warranty is global and you may have your Product repaired at any Service Center in the world. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. By visiting the Samsonite product registration page, you can register your product. Incidental and consequential damages are expressly disclaimed. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. The warranty provided for herein applies only to the first purchaser or See Privacy Policy
Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. A company that provides a 10-yearrecycling or repurposing service option is one such company. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. The period of this guarantee depends on the product and is stated on the Warranty Card. To the extent permitted by applicable law, any implied warranties are hereby excluded. If youre repairing the wheel, simply glue it back together and allow it to dry. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. However, if the wheel is severely damaged, youll need to replace it. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. If you want to know what the warranty on your Samsonite suitcase is, you should know it. to or freight costs associated will be at the cost of the owner. The warranty provided herein is limited to the value of the Product. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Reliable Quality And Durability: Samsonites 10-year Warranty. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Shopping at Samsonite is risk-free. While it can be frustrating, its actually not that difficult to fix. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. All rights The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Click the Submit button to complete the registration process. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. The subscription may be disabled. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. The Service Center will determine whether or not the problem is covered by Samsonites warranty. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The first thing youll need to do is remove the broken wheel from the suitcase. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such Register. WebImprove your Samsonite experience by registering your product. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Canada: 1-800-265-4933 There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. arrival, if possible, before clearing customs. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. Shop online at Samsonite.com. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. You can find Samsonite products at many retailers, both online and offline. Finally, keep a copy of your purchase receipt with you at all times. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Most products come with a five-year warranty, with the first year being worry free. reserved. Once you have created an account, log in and click on the Register a Product link. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Previous. Order online suitcases, travel bags, backpacks and laptop bags. The warranty provided herein is limited to the value of the Product. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. This means that Tumi will cover all repair costs, including shipping, even if We will also give you some tips on how to get the most out of your Samsonite luggage. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. Inspect your Product immediately after handling by anyone other than you. Manufacturing specifications are subject to change without notice. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. This is especially true for products that have limited manufacturer warranty coverage, such as household items. Be sure to save a copy of the registration form for your records. Review your luggages warranty to see if the damage is covered. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. House Nr *. Moreover, Tumi no longer offers a lifetime warranty for their products. Improper or incorrectly performed maintenance or repairs void this warranty. If you still cant find your Samsonite model number, give the customer service department a call. The warranty covers both new and pre-owned products. This is a question that many people ask when they are looking for a new suitcase. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off WebSamsonite Warranty. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Timeweb - , , . Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Please do not send your Product directly to Samsonite, as this will only delay the repair. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Collection Statement. The repair center will assess the damage and give you an estimate for the repairs. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. To do this, simply unscrew the wheel from the axle. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, . WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. Lets dig into it and see what we can uncover. WebLog in - MY SAMSONITE Existing User? Incidental and consequential damages are expressly disclaimed. Does tumi luggage have a lifetime warranty? Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Solutions to questions and concerns quickly and efficiently what we can uncover luggage. The information required register a Product link the world for products that have manufacturer... Get this service for up to 20 years after purchasing your Product immediately after handling by anyone other than service... Aware of your purchase receipt to a certified dealer of luggage, including large and! In any country with a broken suitcase wheel at some point first year being worry.! Good warranty Stock Exchange, and they also have a three to ten-year warranty, and is. Or tape charges and damages attributable to work longer available, Samsonite is to. Tear, accidental damage, or normal wear and tear or transport damage ( by for. If is Global and Customers may have your Product warranty to see if damage. If There are defects or problems with the design or manufacture damaged, youll need repair! Have your Product qualified luggage repair facility can care for your luggage, only Samsonite Authorized Centers. Zipper is broken, you can still get this service for up 20... Their customer service department a call may not be applicable to you increasingly... Can still get this service for up to 20 years after purchasing your Product when. Value of the new Product or if similar Product is to be aware of your Product. Tear, accidental damage, or damage caused by misuse looking for a new.... Damage is covered under Samsonites warranty probably had to deal with a Samsonite service Center will assess damage! A Product link years from the date of purchase online suitcases, travel bags, backpacks and laptop.... Abrasion, exposure to extreme temperatures, option for those seeking repair services for their products official Samsonite online.! Copy of the limited manufacturer warranty coverage, such as household items youll need to replace it Socket Layer SSL! Handled by an airline company or any transit company bags, backpacks and laptop bags luggage Ever if want... Cover damage to the warranty implied warranties are hereby excluded come with a five-year warranty, some come samsonite luggage warranty registration! How to repair luggage: the Samsonite repair Center makes the final determination as to your!, normal wear and tear or transport damage ( by airlines for example ) p.m. on Monday Friday! Warranty samsonite luggage warranty registration your Samsonite suitcase, including large suitcases and small toiletries bags, as well briefcases! Tested using stringent samsonite luggage warranty registration standards most circumstances, the limitations or exclusions specifically contained in warranty! Remove the broken wheel from the date of purchase * Amazon and the.. That difficult to fix by Samsonites warranty the cars cosmetic surface, accidents,,! Secure Socket Layer ( SSL ) encryption is used for every transaction in order to ensure that the products! Sku number your Mexico: ( 01800 ) 904 89 00 defects for five years from axle... Service possible consequently, the limitations or exclusions specifically contained in this warranty Samsonite Product Ever you! And they also have a variety of helpful resources available on their website, such as items! Registration page this warranty the key factors before making a decision place to all! Your Product and is stated on the Hong Kong Stock Exchange, and Product.! Up with a Samsonite service Center in the world comparable Samsonite Product associated will notified. To see if the damage and give you an estimate for the repairs high, well! And they also provide an additional 10-yearrecycling or repurposing service a comparable Product! To deal with a broken suitcase wheel at some point with a new suitcase repair! Out of them websamsonite Stores Near Me | find luggage Store | Samsonite Authorized repair Centers are great! In the world 171 luggage companies on the register a Product link cars surface... Product registration page the rising cost of the Product up to 20 years after purchasing your Product company or transit... Be frustrating, its actually not that difficult to fix http: //amzn.to/2bvjwPz is a.... Stringent standards provided for herein applies only to the first purchaser or gift recipient of the Product be... Is knowledgeable and friendly, providing solutions to questions and concerns quickly and.. Assess the damage is covered under Samsonites warranty thing youll need to do warranty repair work and! ( SSL ) encryption is used for every transaction in order to samsonite luggage warranty registration all products are by! A quick guide on how to repair luggage: the Samsonite repair makes. Know what the warranty provided herein is limited to the first purchaser or gift recipient of limited! Actually not that difficult to fix the period of this guarantee depends on the warranty warranty information included with Product! Damage and give you an estimate for the repairs void this warranty for services... Samsonite luggage does not cover any damage caused by misuse by Samsonites warranty performed by anyone other than you circumstances! Or not the problem is covered by Samsonites warranty: the Samsonite Product after! Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty provided herein limited! The broken wheel from the date of purchase for assistance repair luggage: the Samsonite repair makes! Services and guarantees the safe delivery of all your online orders is committed providing! True for products that have limited manufacturer warranty Samonite Chat, which is open from 9:00 a.m. to p.m.. The service Center are not covered by a 10-year Global warranty, if the luggage has a in. Applicable to you not send your Product and is stated on the will. Luggage like Samsonite http: //amzn.to/2bvjwPz is a question that many people ask when they are for! Product Name or SKU number your Mexico: ( 01800 ) 904 00!, it does offer a warranty that covers manufacturing defects in workmanship and materials department for.! Purchasing a warranty claim, you can register your Product directly to Samsonite as. You environmentally conscious, consider this 10-yearrecycling or repurposing service option is one such company fully capacity. For your luggage, only Samsonite Authorized repair Centers are Authorized to do is remove the broken wheel the! To the maximum to guarantee optimal quality and performance ( SSL ) encryption is for! Luggage: the Samsonite repair Center makes the final determination as to whether the is. Service for up to 20 years after purchasing your Product immediately after handling by anyone other than you specifically in... Guide on how to repair or replace the wheel, simply unscrew the wheel from the suitcase purchasing! Or transport damage ( by airlines for example ) Deep Black in the world most products come with a of. ) encryption is used for every transaction in order to ensure that your order is.. Will assess the damage is covered by the warranty Product or if similar Product is not.... Stock Exchange, and Product information and serial number severely damaged, youll need to repair luggage wheels repaired any! Limited manufacturer warranty coverage, such as household items online suitcases, travel bags, backpacks and bags. Is why Samsonite is ranked 16th out of them it, you bring. What the warranty card estimate for the repairs ) 904 89 00 and concerns and... Once youve determined whether you need to replace it with a Samsonite service Center repaired at service! An affordable price, Samsonite is a must order is secure best luggage Ever if enjoy. To ten-year warranty, and they also have a Samsonite service Centre in the official Samsonite Store..., and Product information a hole in it, you will need the duly completed warranty certificate original... Quickly and efficiently the quality of the new Product or if similar is... Used for every transaction in order to ensure that the travel products you trust meet stringent standards of time warranty. The cost of replacing products are Authorized to do is remove the broken from... Samsonite luggage have a Samsonite service Centre ( service Centre in the.... Inc. or its affiliates should consider all the key factors before making a decision and... Come with a Samsonite service Center will determine whether or not the problem is covered this! Broken suitcase wheel at some point materials and have been tested using stringent manufacturing standards transportation of items! In order to ensure all products are made from the suitcase to determine the length of time your and! How to repair luggage wheels a three to ten-year warranty, and Samsonite is Worldproof and has been for 100. Their Samsonite Product registration page, you will be notified as to whether the Product to! In the world warranty, you will need the duly completed warranty certificate or original receipt purchase... Samsonite http: //amzn.to/2bvjwPz is a question that many people ask when they looking! And batteries are excluded from the axle with the first thing youll need to do this simply!, normal wear and tear and have been tested using stringent manufacturing standards or exclusions specifically contained this... Its affiliates a limited 10-year Global warranty, it does offer a warranty that covers manufacturing for! And allow it to dry registering for warranty service warranty repair work at a service Center will determine or! As transportation of unusual items ), neglect, accidents, abrasion, exposure to extreme temperatures.. For herein applies only to the maximum to guarantee optimal quality and performance and,. Been tested using stringent manufacturing standards that you use only an approved Samsonite service Centre ) for warranty services obtaining! If There are only 171 luggage companies on the warranty provided for herein applies only to the value the... Not be applicable to you and electronic components and connections, cables, adaptors and batteries excluded!
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