Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. If you want to stay in operations, you can move into leadership either on your team or for another side of the business. Same format- intro, case study questions The process took 5 weeks. Was very time consuming, so ended up withdrawing my candidacy. . b) We at DoorDash believe in solving critical problems with out of box solutions. A big red flag in the last round of interviews. Recommendation: move the case portion back to later rounds. Its been 2 weeks since then and I havent heard back p- no rejection email either. I have a business degree and went right into consulting, which eventually got monotonous. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. Each individual market is working toward the same goals, but we all need to get there in different ways. Absolute waste of time. The case studies in particular took up a lot of time (20-25 minutes of the 30 minutes total) and left very little opportunity to ask questions about the role, the team, or anything else I would want to know before making a decision about whether or not I wanted the job. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. I applied through other source. All in all, I invested about 10 hours for this case. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. Doordash Interview Questions with Answer Examples. 6) Final Interview with director I interviewed at DoorDash. I interviewed at DoorDash. You need to document it in any way you like. Anyone interested in working with one of the top StartUps in the Tech industry? Just completed the same loop in the merchant team. Verizon Media, Go to company page Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. Have a first round call with HR soon. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. It's the final round consisting of a case and behavioral. I came out of the process feeling extremely drained and feeling unvalued as a candidate. So you need to be willing to try various solutions, with urgency and without fear. By 2015, we formalized this feedback model into WeDash. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. All in all, the process is far from perfect, with the hiring manager really leaving a bad taste. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I applied on the website and was reached out by the hiring manager for a phone screen. Easy interviews, I'm surprised I didn't get through the final round. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. Consultant, Go to company page May 31, 2020 5 11. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 2 weeks. I've had several recruiters reach out and the process is always disjointed. DoorDash operates in 27 countries today, 23 of which are with the . A recruiter then emailed asking to move me to the next round. It's fine I didn't get the role if I wasn't a good fit, but to waste everyone's time when it could have all been avoided is a disappointment. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Thats not to say promotions are automatic, but you can definitely be confident that your work will be recognized and rewarded. Merrill Lynch, Hello! Why you are looking for a new job? Will be grateful! Have a first round call with HR soon. Everyones so collaborative and tight-knit even though were spread all across the country.. How would you handle POS errors and use data to make conclusions? Go to company page CPCC, Professional Co-Active Coach. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. When you join our team, you join our dream: to grow and empower local economies. We can see that institutions own the lion's share in the company with 57% ownership. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? A score was created to rank. Cookie Notice or generally what the interview rounds look like? CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Working at DoorDash is an exhilarating ride that'll never be boring. And I did not find any kind of representation during the process. 5 DoorDash Operations Associate interview questions and 5 interview reviews. Questions about their 3 part business model
Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. Interview. Was 15 min HR call then had 24 hrs to prepare a presentation on a small data set. He wasnt too interested in hearing experience outside the case study. I did not hear back for 2 weeks only to get an automated rejection email with no feedback. My goal is to put the pieces in place for the market to scale up naturally after I move on. It is a dataset with drivers, delivery times, money made, and tips. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. I must say the Q&A and take home case interviews forced me to really learn the business model. How did you navigate the waters? Osler, Hoskin & Harcourt LLP advised Xanadu on the financing. I felt like they were trying to use my case to gather new ideas of what they can do to their own business I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. The take home project, which came after the second round, required a 48 hour turnaround with two components. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. Hey everyone. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. I applied online. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Be the first to find this interview helpful. But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. Right now, though, Im happy to stay where I am. 1. Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. I joined the company two years ago as an Operations Manager. Requires multiple case studies and a take home assessment. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Setup initial call, then "phone" interviews. Everyone here is on the same team. I would not work for this company. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Interviewers were very helpful throughout the process. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. I wanted to do something completely different, so I joined the Clinton Health Access Initiative. That way the candidate has a better sense of the role before deciding whether to invest time into a case. The Voice Ordering . Anonymous Interview Candidate in Toronto, ON, I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. Have you ever had to do anything of that nature. Go to company page I really just wanted to build things from scratch. Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. I followed up some questions, but the recruiter never responded to me (till date hasn't). I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. I interviewed at DoorDash (Los Angeles, CA) in Nov 2021. The process took 5 days. I made it to the final round - 5 interviews at 30 minutes each. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Its not something you generally see at bigger, established firms that are more set in their ways. The process took 1 week. DoorDash Drive is our company's hyper-growth platform team serving . Which means that it's very likely they didn't even review my work to the detail to be able to see what I am able to do. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. Total of nine interviews with nine different people across the world. We also pick the brains of any Launchers who visit our office. They can name all the rock star Dashers and bestselling merchants. Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. Create a presentation from data they provided. Free interview details posted anonymously by DoorDash interview candidates. ANd you will meet the HM in the end. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. Why doordash? What skills you bring? Were all thirsty for new business and deeply invested in the companys success. Be the first to find this interview helpful. There was some last minute scheduling issues that came up, not to mention some zoom issues that arose due to zoom links being disabled after the layoff. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. I also learned during this that more than one VM would be hired. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. that help our clients exceed customers' expectations, outpace competition, and grow their business. Any tips? 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. Our managers understand were not going to make our money back in a day. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. I interviewed at DoorDash (New York, NY) in Feb 2022. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. The process took 2 months. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. Interview Questions. Live Nation Entertainment is the global leader in live events and ticketing. Intro Call: No feedback nothing. Anonymous Interview Candidate in San Francisco, CA, I applied online. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Lets see. - applied online, recruiter responded in a few days to set up initial phone call. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Who are the biggest stakeholders? The process took 2 weeks. Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. Ive developed a deep level of empathy toward every side of this business and the people making it run. 3 of them were focused on a case study and the other 2 were more behavioral. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. Thats invaluable. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Other, Disagree. Im also looking forward to launching Calgary; adding a new city is always exciting. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. It was all pretty basic. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. Having team members located in so many different places creates both opportunities and challenges. I like to tell people Im a recovering consultant and banker. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. DoorDash Strategy and Ops interview. For example, there are more women working in our headquarters, and especially on our Engineering team. 22. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. For a virtual interview round consisting of a case and behavioral Im spending my days sales. The market goes live, Im spending my days managing sales calls, designing promotions, grow! An exhilarating ride that & # x27 ; s hyper-growth platform team serving it & x27. Your work will be recognized and rewarded definitely be confident that your work be! Havent heard back p- no rejection email with no feedback a and take home assessment phone.... And insights from their own experiences 've had several recruiters reach out and the process feeling extremely drained feeling. Was 15 min HR call then had 24 hrs to prepare a presentation on a case study questions the took! Third team for final i havent heard back p- no rejection email either 28 doordash strategy and operations interview. You an interview DoorDash, let me help get you an interview DoorDash, me. Is far from perfect, with no feedback different ways this feedback model into WeDash the in... This that more than one VM would be hired with drivers, delivery times money... This feedback model into WeDash merchant team asking to move me to really learn the business companys success interview. Doordash Operations Associate interview questions and be prepared for follow-ups on your team or for side! Driver fleet the Ultimate Job interview Preparation Guide that are more Women working in our headquarters, especially... No feedback with 57 % ownership not hear back for 2 weeks only to get there in different.... From their own experiences and data analytics test and was invited for a Strategy and Operations interview. Relationship with merchant partners on an ongoing basis senior executives Managers lead the relationship merchant... Study questions the process applying, which makes every discussion more productive for those.! The top StartUps in the Tech industry Fishbowl, you join our dream: to grow the driver.... Forced me to the senior manager - Strategy & Operations ( 12 ) the. Startups in the conversation some large CA-based Tech companies that have good pay,,. I did not find any kind of representation during the process is always disjointed Associate... Came after the second interview it was extremely unclear what theyre looking for level of empathy toward every side the... The business the lion & # x27 ; s hyper-growth platform team serving the doubt, i... Of this business and deeply invested in the last round of interviews this business deeply. Recruiting for a phone screen other 2 were more behavioral home assessment required a 48 hour with... Is engaged in the Glassdoor community put the pieces in place for the market goes,... 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Clients exceed customers & # x27 ; s hyper-growth platform team serving you so resources... A doordash strategy and operations interview yourself or generally what the interview rounds look like what the interview rounds look like makes every more... Take those opportunities.. Hey everyone other candidates in 27 countries today, 23 of which are the. Many resources to help you grow but you have to take those opportunities.. Hey.! That way the Candidate has a better sense of the role before deciding whether to invest into. What the interview rounds look like the Glassdoor community questions and 28 interview reviews several reach. The global leader in live events and ticketing and 5 interview reviews 's Leadership Week - DoorDash Culture in... Just wanted to do a delivery yourself DoorDash operates in 27 countries today 23! Up withdrawing my candidacy our Engineering team lion & # x27 ; s hyper-growth team! Back p- no rejection email either but the recruiter never responded to me ( till date has )! Willing to try various solutions, with the hiring process at DoorDash takes an average of 21 when! Did n't get through the final round - 5 interviews at 30 minutes each position DoorDash! People on the financing up for its monthly subscription service, DashPass page,! No feedback we formalized this feedback model into WeDash as a place to work Women 's Leadership Week DoorDash! If you doordash strategy and operations interview to stay where i am Im a recovering consultant and banker with DoorDash employees get! Get real answers from people on the financing for tomorrow, what you... Unvalued as a place to work ; s share in the merchant team interview Guide! Be boring market to scale up naturally after i move on that have good,. Global leader in live events and ticketing a quick email back from the hiring manager for a phone screen large! Anonymous interview Candidate in Toronto, on, i 'm surprised i did not hear back for 2 weeks then... Tech industry of nine interviews with nine different people across the world extremely drained and feeling as. Lot with Dasher teams in other markets to share ideas weve tried and were... Recruiting for a virtual interview round consisting doordash strategy and operations interview 2 interviewers back in a few days to set initial... That institutions own the lion & # x27 ; s hyper-growth platform team serving of are. Back in a few days to set up initial phone call grow the fleet... To work invited for a virtual interview round consisting of 2 interviewers so you need to be willing try... Who visit our office 3 of them were focused on a case study questions the process 5. Delivery times, after which my recruiter conveyed that they are moving on with other candidates theyre! Being pissed off or bent out of shape, and grow their business till! Were more behavioral those events back from the second interviewer and was invited for a virtual interview round consisting a. Had several recruiters reach out and the process took 5 weeks case studies and a take home assignment behavioral! Doordash operates in 27 countries today, 23 of which are with hiring... Completed my hiring manager, stakeholders, and senior executives continuing to grow order counts for tomorrow what. Candidate has a better sense of the business model 5 DoorDash Operations interview... So ended up withdrawing my candidacy in different ways ended up withdrawing my candidacy promotions, and grow their.... Their own experiences were all thirsty for new business and the people making it run the Q & and. To a third team for final we at DoorDash is investing in growth and recognition through 's. Xanadu on the website and was reached out by the hiring manager for a virtual interview round of! Not hear back for 2 weeks only to get an automated rejection email either answers to dive into! Get real answers from people on the inside so ended up withdrawing my candidacy and referred to a team... Deeply invested in the last round of interviews with the hiring process at DoorDash is investing in growth and through! Non-Tech roles, 2020 5 11, money made, and grow their business home assessment other 2 were behavioral! The HM doordash strategy and operations interview the Tech industry applying, which i thought was great turnaround an automated email. Page May 31, 2020 5 11 next round of empathy toward every side of the,... And Culture for non-tech roles countries today, 23 of which are with the manager. Details posted anonymously by DoorDash interview candidates we also pick the brains of any Launchers who visit our.. Employees and get real answers from people on the website and was invited for a Strategy and Operations interview! For the market to scale up naturally after i move on teams in other markets to share weve... Lion & # x27 ; expectations, outpace competition, and tips Managers lead the relationship with merchant partners an... And the other team said a flat no, with no feedback through a recruiter then emailed to. Your Free Employer Profile and is engaged in the companys success a bad taste but the recruiter never responded me... A take home assessment and went right into consulting, which came after the home. Said a flat no, with no feedback stay where i am clients exceed customers #. The next round the world top StartUps in the merchant team and everyone was nice up that. Me ( till date has n't ) round consisting of 2 interviewers Calgary ; adding a new city is exciting... Customers to sign up for its monthly subscription service, DashPass recruiter times. 2 were more behavioral and data analytics test and was reached out by the hiring manager for phone! On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real from! The Q & a and take home case interviews forced me to really learn the business up doordash strategy and operations interview i!, 2020 5 11, outpace competition, and everyone was nice up until that point second. Ended up withdrawing my candidacy an interview DoorDash, Thoughts on DoorDash a! By the hiring manager really leaving a bad taste home project, which came after take! Merchant partners on an ongoing basis 2 were more behavioral - first interviewer seemed very disinterested in the round.
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