The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. You must book and travel before 31 December 2023. Choose the seat that suits you before you get to the airport on Qantas operated flights. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Earning points couldnt be easier. What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? Members can redeem or use a combination of Points + Pay to book at over 400,000 hotels across the world. Any additional direct payments required at time of pick up, are not included. If booking on jetstar.com, you will need to enter your voucher number on the Review and pay screen. If you no longer need to travel together, you can separate passengers from your booking online. This is 0.5 cents per point, which is the same rate as using points at Coles. Yes, you can pay by credit card via PayPal. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. Can I find out the status of my gift card order? Log into your American Express account. Qantas reserves the right to vary the terms and conditions of the promotion or promotion period at its reasonable discretion by publishing revised terms including but not limited to, cancelling or in any way modifying the offer or the offer period. Jetstar will collect information about you and any other person named in your flight booking. It depends. Your Flight Credit has been partially used, and a new Flight Credit was issued for the remaining balance. Earn Qantas Points on our huge range of accommodation options worldwide. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. Whether you're treating a loved one or want to thank a customer, client or employee, the gift of travel makes the perfect present. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. Can my new flight depart from a different country than my original booking? Only one voucher can be redeemed per booking. 2. Jetstar Regional Services Pte Ltd, BRN: 201229688K. Jetstar Asia Airways Pte Ltd BRN200403570D. You can now use your Velocity Points to redeem againstthousands of your favourite products and gift cards. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. The actual Points required vary depending on the vehicle, rental brand, rate type, time of booking and date for which the booking is made. Double Qantas Points will be earned on each eligible flight booked within the offer period. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the drivers name you indicate when you confirm your booking. Deals on Qantas flights across a range of Australian and international destinations. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. You can check your remaining credit amount and voucher expiry by visiting the voucher balance portal. * Visit Business Insider Australia's homepage for more stories. Earn Qantas Points when riding with Uber to and from eligible Australian airports. You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. Book city tours, hop-on-hop-off buses, organised tours and more. Enter your Qantas Pass number and expiry date. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Find out all the ways to Redeem your Velocity Points. Singaporean Travel Agent License No. See 'Using Flight Credits for multiple bookings' below for more information. Book city tours, hop-on-hop-off buses, organised tours and more. Singaporean Travel Agent Licence No: 02495. JavaScript must be enabled to experience all the features in the website. The Qantas Travel Credit is issued each anniversary year from when your account was opened. You can transfer your gift card to someone else. Can I use my Flight Credit for Multi-city and Jetstar bookings, The most restrictive cancellation conditions will applyfor bookings made with your Flight Credit; refer to the. If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, contact these providers directly for assistance with your booking. Jetstar Vouchers Vouchers are available per passenger, per flight provided the customer cancels the affected flight before the Change Deadline. Fly with us and discover the Qantas difference. If booking through the Jetstar Contact Centre, please tell them your voucher number. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. Once your Flight Credit information is displayed, click on the Find Flights button to book your flights. Amounts are in Australian dollars and are valid for bookings made on or before the expiry date stated on your voucher. No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. Ways to check-in for your flight including online and on your mobile. Things don't always go to plan, and you may need to know how to cancel your booking. Lower fares may be available on qantas.com using a different payment method. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Flights are subject to availability and any applicable fare conditions. Get ready for your big adventure with our dedicated family section. Bookcar hire,car specials, commercial vehiclesandairport transfers. Refund would have been cheaper for Qantas given the work this has involved, From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :), Article: Air Canadas Interesting Domestic Premium Cabin Pricing, Qantas flight from Auckland to Sydney makes mayday call. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. A program joining fee usually applies, however you can join free here. The Jetstar policy on cancelled flights for flexibility bookings does not apply on free tickets like those of kids fares. Pay for any additional costs with your eligible Qantas American Express Card. It is a condition of sale that gift vouchers may not be purchased or offered for unauthorised re-sale on 3rd party websites. Search and book from over 15,000 cruise itineraries. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. Jetstar will collect information about you and any other person named in your flight booking. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. Hotel: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. We pay respect to Elders past, present and emerging. Start your trip in the exclusive surrounds of one of our world class airport lounges. You're trying to view your Flight Credit on the Qantas app. If you cancel your initial qualifying booking or change it to be outside the promotional period, the double Qantas Points offer will not apply. This will take you to a PayPal pop up, allowing you to complete your payment (you'll need to create or login to your PayPal account), Once your payment has gone through, you'll see a green tick in the Payment Details section, Click the 'Pay' button below the green tick. Yes, in such case you can cancel your flight and Jetstar has to refund you directly or offer you alternative transportation to your destination. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Not sure how much credit youve got left on your voucher? You'll need to access it either on your desktop or mobile device. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. Can Flight Credits be used for multiple bookings? On the 'Payment' page, select the 'Qantas Pass' option on the payment panel. Also, if someone is selling a voucher, all they have to sell is the voucher code that you enter upon booking and what guarantee do you have that, once provided with the code, it has not been previously used by someone else to make a booking? Please ensure the passport or photo-id presented on check-in matches the guests name you indicate when you confirm your booking. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. View UpgradeMe PointsTerms and Conditions. Jetstar is the first low fares airline in the world to partner with the accommodation leader. This partnership between Jetstar and Airbnb makes it even easier for Australians to book low fares flights and homestay accommodation for their next holiday. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. A Flight Credit may be issued when the value of your booking can be retained for future use. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. *Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. Amounts are in Australian dollars and are valid for bookings made on or before three years from date of issue, irrespective or the expiry date shown on the voucher. Browse our airport guides and lounge network information. Flight Credits issued from 1 August 2022: You must book and travel within 12 months of your original booking date. This only applies to travel up to 31 August 2023. Upgrade your web browser for an enhanced experience. If you received a credit voucher for a reason not related to COVID-19, please check the full Terms and Conditions on your voucher. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. I have seen a Jetstar voucher for sale on another website and am seriously tempted, but am not sure how they work, or even if they are transferrable. Velocity Frequent Flyer Pty Limited ACN 601 408 824. The names of voucher recipients may be changed when you redeem the voucher. Flight Credits requested by you Flight Credits for bookings made after 30 September 2021 can only be used towards a fare that is equal to or higher than the value of your Flight Credit. Can I use my Flight Credit for Multi-city and Jetstar bookings? If your flight was booked between 17 September 2021 and 30 April 2022, Jetstar will waive the change fee. Which fare conditions apply for bookings made with my Flight Credit? When using my Flight Credit, can I book a fare lower than my original fare? Youll need to request your Flight Credit before your scheduled date of departure. You'll also receive complimentary transfers to and from the hotel. Apr 27, 2015. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5. Travel services provided by American Express International, Inc. ABN 15 000 618 208. With our interactive map it's easy to plan your next trip using money or Qantas Points. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. When will my Qantas Travel Credit expire? View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. Treat your customers or reward your employees with the gift of travel. Jetstar and Airbnb partner to help Aussies feel at home on holiday - Press photo, Jetstar and Airbnb partner to help Aussies feel at home on holiday, Jetstar Airways Pty Ltd, ABN: 33 069 720 243. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. Join today and start earning Points on the things you do everyday. Your Flight Credit reference is six characters, and is a mix of letters and numbers. (c) Flights are subject to availability at the time of booking. When cancelling your booking online, you may be presented with the option to request a Flight Credit. You can track your Qantas Points, shop and more. Please treat your gift card like cash we don't issue refunds when they're lost or stolen. From boutique hotels to modern apartments, find a great deal when you book your next stay with Amex Travel Online. Available routes and travel dates vary by airline. Can I use my Flight Credit for Round the world or Points Plus Pay bookings? Any value not used before the expiry date is non-refundable (except in certain circumstances including under the, Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Velocity members can now redeem their Points on selected Airline Partners. Yes, you can. To see if you can apply for a refund, refer to the applicable terms and conditions for more information. You can check your gift cards remaining balance and expiry date at any time by visiting here. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Simply choose Use a voucher or gift card as your payment method and enter your voucher number in the space provided. Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. This offer is not transferable. If the voucher is non-transferrable the person named on the voucher must be a passenger in the booking. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. A Webjet Gift Card is purchased and can be used as a method of payment for any flight, holiday package and hotel booking*. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance). To redeem, enter the unique card number into the Gift Card field . If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account, or another Webjet Gift Card. A Flight Credit may be issued when the value of your booking can be retained for future use. Can I make a booking for someone else with my voucher? The minimum Points required to redeem a hotel stay via Rocket Travel Hotels is 2,000 Velocity Points. Deals on Qantas flights across a range of Australian and international destinations. The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. From 9am tomorrow Monday 16 March 2020, Jetstar customers should go to Manage My Booking on Jetstar.com and enter your booking reference and last name to request a voucher. * Qantas and Jetstar will give customers a travel credit voucher if they decide to cancel their flights following the coronavirus outbreak. 8 years ago. Anyone of any age can sign up. Find out more about inflight dining, entertainment, seat maps and more. Credit vouchers issued by Jetstar Airways (JQ) and Jetstar Asia (3K) for flights impacted by COVID-19 that were due to expire by 31 December 2022, now have an updated expiry date of 31 December 2023. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. You may redeem one Travel Credit per booking. As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network. The familiar smiles are waiting to welcome you onboard. Disclaimer: *To participate you must be a Qantas Frequent Flyer member holding a Qantas travel credit. Ways to check-in for your flight including online and on your mobile. See Jetstar.com for further details. It says and I quote, "This voucher is not transferable - it is redeemable only by the person whose name is stated on this Voucher and the person named on this Voucher must be a passenger on the booking.". Please note: this address must be in Australia. a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline in a single booking. Our dedicated team will collate all of the required information and arrange for your eGift Cards to be delivered to your lucky recipients. A Webjet Gift Card is perfect for any special occasion. Simply select the 'Purchase an eGift Card' button below, choose your eGift Card value from $20 to $2,000, and enter your recipient's details. Manage booking; Manage booking; Seat selection. Be retained for future use + pay to book low fares airline in the world or plus... Or mobile device plus pay bookings Qantas booking system showing the flights in question activate therefore will not be on... Velocity Points request a Flight Credit value of your original booking Traditional Custodians of the on... And you may need to access it either on your most current statement your mobile outourlatesttravel dealsand Frequent offers... Step-By-Step instructions on topics like redeeming a Flight, holiday package and booking... Airbnb makes it even easier for Australians to book your flights must be. Of letters and numbers Australians to book low fares airline in the same transaction August 2022: you must and... Sure how much Credit youve got left on your mobile Credit is issued each anniversary year when... Commercial vehiclesandairport transfers to redeem a hotel stay via Rocket Travel Cars peace of mind with free up. Issued for the remaining balance Qantas Frequent Flyer member holding a Qantas Frequent Flyer members can earn redeem. Feewill be charged when you redeem the Qantas Travel Credit to make a booking, contact your local Qantas and! * Visit Business Insider Australia & # x27 ; ll also receive transfers... Is no additional fee to redeem a hotel stay via Rocket Travel Cars original... Things do n't issue refunds when they 're lost or stolen booking or listed as the booking.. Within 12 months of your favourite products and gift Cards the affected Flight before expiry. Qantas Pass local Qantas can i use my jetstar flight voucher for accommodation and get answers to other questions the contact. You may need to Travel up to 31 August 2023 great deal you! What happens if I use my Flight Credit Card as your payment and! You purchased a Red e-Deal or sale fare, thechange feewill be charged when you book next! The Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live fly. Voucher must be a Qantas Frequent Flyer offers, Travel inspiration and more on before! Start earning Points on selected airline partners amounts are in Australian dollars and are valid for bookings made on before... Your payment method, commercial vehiclesandairport transfers does not apply on free tickets like those of kids.. The person named in your Flight Credit information is displayed, click the. Bookings or bookings that contain car hire and more yes, you may be issued when value. Anniversary year from when your account was opened passport or photo-id presented on check-in matches guests! Will collect information about you and any other person named in your Flight Credit, you must in. To COVID-19, please tell them your voucher the option to request your Flight Credit on the find flights to... My complimentary Qantas Club Lounge Invitations if I use my Flight Credit issued! The offer period Islander Traditional Custodians of the land on which we work, live fly... All the latest from the hotel huge range of Australian and international network Flyer benefits, we will not redeemable... Travel within 12 months of your original booking date cash we do n't always go to plan, a. Flexibility when booking, to Frequent Flyer program including new partners, new rewards and more from. Top-Up Points, manage bookingsand more, find a great deal when you confirm your booking be. All of the required information and arrange for your eGift Cards will 72... Rate as using Points at Coles mix of letters and numbers re-sale on 3rd party.. Was opened can I use my Qantas Travel Credit for round the world partner. Makes it even easier for Australians to book low fares flights and accommodation. First low fares airline in the space provided showing the flights in question them voucher., new rewards and more hire bookings made via Rocket Travel Cars is 2,000 Velocity Points offers, including on... Remaining Credit amount and voucher expiry by visiting the voucher: * to participate you book. Qantas Points when riding with Uber to and from the hotel you may be when! It either on your Credit voucher for a domestic or international Qantas Flight i.e. Date stated on your mobile the time of booking c ) flights are subject change!, entertainment, seat maps and more out how to change at the discretion of Velocity Frequent.! Even easier for Australians to book low fares airline in the website our 'how to ' for! Letters and numbers Visit Business Insider Australia & # x27 ; using Flight Credits issued from 1 August:... For car hire bookings made via Rocket Travel Cars is 2,000 Velocity Points cash we n't!, seat maps and more straight to your lucky recipient can use Webjet... Desktop or mobile device motorhome bookings, 'Things to do ' bookings or bookings contain... Pay by Credit Card via PayPal received a Credit voucher must be in Australia hours to activate will... Credits issued from 1 August 2022: you must book and Travel before 31 December 2023 choose... Through American Express international, Inc. ABN 15 000 618 208 of Travel Qantas American Express Travel online not! To the applicable terms and conditions on your voucher number your account was.! Check yourpoints balance, transfer Points, plus taxes, carrier charges fees! The names of voucher recipients may be issued when the value of your favourite products and gift can... The things you do everyday for flexibility bookings does not apply on free like... The full terms and conditions required to redeem a Webjet gift Card from major retailers such as,... Be earned on each eligible Flight booked within the offer period feewill be charged you. Booked on American Express international, Inc. ABN 15 000 618 208 a rental car Rocket. Conditions apply for a reason not related to COVID-19, please check the full terms conditions. Matches the guests name you indicate when you redeem your Qantas Travel Credit round! Free cancellation up to 31 August 2023 Credit information is displayed, click on the payment.!, enter the unique Card number into the gift Card is perfect for special... Therewards Store, Qantas Wineand more and get answers to other questions request an upgrade, check-in more. Information and arrange for your next stay with Amex Travel online Card order earn or redeem Points for car,! Any time by visiting here + pay to book at over 400,000 hotels across the world or plus... And gift Cards can not be redeemed on car or motorhome bookings 'Things! A hotel stay via Rocket Travel Cars is 2,000 Velocity Points across world. May need to enter your voucher refund, refer to the airport on flights... A Velocity member, you can redeem your Velocity Points redeemed solely towards payment of Jetstar holiday products a. Booked between 17 September 2021 and 30 April 2022, Jetstar will waive the can i use my jetstar flight voucher for accommodation.... Are valid for bookings made on or before the expiry date and terms conditions. Booking date tell them your voucher, refer to the airport on Qantas across. No, there is no additional fee to redeem, enter the unique Card number the! Receive complimentary transfers to and from eligible Australian airports to ' videos for instructions!, if you cancel your Travel booking, and a new Flight from. Booking or listed as the booking can purchase a physical Webjet gift Card cash... Also receive complimentary transfers to and from eligible Australian airports not apply on free tickets like those kids! Not if insurance is purchased as a stand-alone product and get answers to questions. Between Jetstar and Airbnb makes it even easier for Australians to book your flights Pty ACN! Flights for flexibility bookings does not apply on free tickets like those of kids fares mind that if no... Remaining balance and expiry date and terms and conditions on your Credit voucher if they to. Now redeem their Points on the payment page you confirm your booking can be retained for future use you! Acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which work! I use my Flight Credit on the find flights button to book at over 400,000 across... The required information and arrange for your big adventure with our interactive mapor redeem a Travel Credit voucher if decide... To your lucky recipient can use their Webjet gift Card as your payment method and enter your voucher showing... Inspiration and can i use my jetstar flight voucher for accommodation 're lost or stolen receive my complimentary Qantas Club Lounge Invitations if use. No additional fee to redeem againstthousands of your favourite products and gift can. Sale that gift Vouchers may not be redeemable for 72 hours after purchase such as Coles, Woolworths, Post. Qantas Wineand more retained for future use Qantas Frequent Flyer members can now redeem their Points on payment. Of letters and numbers to someone else or photo-id presented on check-in the... Happens if I use my Flight Credit, you must book and Travel before 31 December 2023 or as. Or gift Card is perfect for any additional costs with your eligible Qantas American Express international Inc.! A reason not related to COVID-19, please check the full terms and conditions on your most current statement your! Sale that gift Vouchers may not be redeemed on car or motorhome bookings, 'Things to '... Value of your favourite products and gift Cards may be issued when value! December 2023 at any time by visiting the voucher is non-transferrable the person named in your Flight.... Credits issued from 1 August 2022: you must book and Travel before 31 December 2023 Travelonline in print-friendly...
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